The Support FAQ provides answers to the most common questions regarding sales, refunds, and technical support.

General Site Support Issues
Sales :	Important Sales and Billing Support Issues
Sales :	I didn't receive my activation code or receipt after placing an order.
Sales :	My credit card is being rejected when placing an order.
Sales :	Will I receive a CD/DVD-ROM when registering downloaded software?
Sales :	NCBuy Magazine Store Ordering and Support
Technical :	Downloads for Non-Windows Based Systems
Technical :	NCBuy Entertainment Network Software Installation and Removal
Technical :	NCBuy Screen Saver Usage and Features.
Technical :	Blobs Peg Solitaire Game Play
Technical :	HangARoo Game Play
Free Stuff Directory Support
Newsletter :	How To Unsubscribe from NCBuy's Grumpy Ed's Goodie Guide
Newsletter :	For Users Running Spam Filtering Software
Offers :	How to Submit Offer Listings To The Free Stuff Directory
Offers :	Reporting Errors and Bad Links
Offers :	Offers for International Visitors
GameHouse Downloads and Sales
General :	General Technical Problem Issue Resolution
General :	My trial period has expired. Can I get an extension?
Sales :	Refund Requests
Sales :	There is no record of my purchase
Technical :	How do I install my product on another computer?
Technical :	How do I uninstall or reinstall my product?
Technical :	Compatibility options for older game titles
Technical :	I am being asked to insert a CD.
Technical :	I get an error that says 'ActiveMARK cannot find a valid volume'.
Technical :	I get an error that says 'Draw_Surface_Fail' or 'Direct Draw'.
Technical :	I get an error that says 'The Page Cannot be Displayed'.
Technical :	I get an error that says the product is a trojan horse or virus.
Technical :	I changed my data execution settings and my game will not run.
Technical :	I see a white window or screen when I launch my product.
Technical :	The screen goes blank and the product does not run or it crashes.