Insurance claims and policy processing clerks
Process new insurance policies, modifications to existing policies, and claims forms. Obtain information from policyholders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records. Update existing policies and company records to reflect changes requested by policyholders and insurance company representatives. Excludes claims adjusters, examiners, and investigators.

• 2002 employment: 266,000
• Projected 2002-12 employment change: More slowly than average
• Most significant source of training: Moderate-term on-the-job training

Mail clerks and mail machine operators, except Postal Service
Prepare incoming and outgoing mail for distribution. Use hand or mail handling machines to time, stamp, open, read, sort, and route outgoing mail or packages. Duties may also include keeping necessary records and completed forms.

• 2002 employment: 170,000
• Projected 2002-12 employment change: A decline
• Most significant source of training: Short-term on-the-job training

Office machine operators, except computer
Operate one or more of a variety of office machines, such as photocopying, photographic, and duplicating machines, or other office machines. Excludes computer operators; mail clerks and mail machine operators; and billing and posting clerks and machine operators.

• 2002 employment: 96,000
• Projected 2002-12 employment change: A decline
• Most significant source of training: Short-term on-the-job training

Proofreaders and copy markers
Read transcript or proof type setup to detect and mark for correction any grammatical, typographical, or compositional errors. Excludes workers whose primary duty is editing copy. Includes proofreaders of Braille.

• 2002 employment: 27,000
• Projected 2002-12 employment change: A decline
• Most significant source of training: Short-term on-the-job training

Statistical assistants
Compile and compute data according to statistical formulas for use in statistical studies. May perform actuarial computations and compile charts and graphs for use by actuaries. Includes actuarial clerks.

• 2002 employment: 23,000
• Projected 2002-12 employment change: A decline
• Most significant source of training: Moderate-term on-the-job training